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Enterprise digital commerce

Salesforce Commerce Cloud experiences built to connect every commerce moment.

AFA Technologies helps enterprise brands plan and implement scalable storefronts that connect product discovery, customer data, CRM, marketing, orders and operations within a unified digital commerce ecosystem.

Explore capabilities
Multi-regionLocalized commerce
PersonalizedCustomer-led journeys
ConnectedCRM to fulfilment
ScalableBuilt for growth

Commerce Cloud project enquiry

Tell us what needs to connect

Share your markets, platform and integration priorities. Our team will review and contact you.

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Digital experience across enterprise, retail and consumer brands
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Connected enterprise commerce

Enterprise ecommerce is not only a storefront. It is an operating ecosystem.

Salesforce Commerce Cloud is built for organizations that need scalable digital commerce, advanced customer experiences, multi-market operations and close alignment with CRM, marketing, service and order workflows.

We help translate that platform capability into a practical commerce architecture—planning the storefront, customer journeys, catalogue logic, integrations and release roadmap around commercial and operational priorities.

B2C storefront implementation Composable commerce Salesforce integration Global commerce rollout
Our Commerce Cloud expertise

Design, technology and operations connected around the customer.

We shape the commerce experience from storefront strategy through catalogue, integrations, localization and continuous optimization.

01 · Storefront implementation

Enterprise storefronts structured for performance, flexibility and controlled growth.

Plan and develop the customer-facing commerce experience using the storefront architecture that best suits your roadmap, team and integration landscape.

SFRA storefrontsComposable storefrontsHybrid delivery
02 · UX/UI for commerce journeys

Customer journeys designed around discovery, confidence and conversion.

Shape navigation, search, product listing, product detail, cart, checkout, account and post-purchase experiences across responsive touchpoints.

03 · Catalogue architecture

Catalogues, categories, price books and promotions built for control.

Structure products, attributes, categories, search, pricing, campaigns and customer-specific rules for efficient merchandising.

04 · CRM & marketing alignment

Commerce connected to customer context and campaign workflows.

Align storefront interactions with CRM, service, segmentation, lifecycle marketing and customer engagement requirements.

05 · Omnichannel & global commerce

Multi-site and multi-region journeys with local market relevance.

Support currencies, languages, catalogues, price books, campaigns, fulfilment and customer experiences across markets and channels.

06 · Performance & conversion optimization

Improve product discovery, storefront speed, checkout flow and measurable commercial outcomes.

We review the end-to-end commerce journey, identify experience and technical friction, and prioritize improvements around business impact and release feasibility.

Storefront architecture

Choose the storefront model that fits the roadmap—not the trend.

The right architecture depends on experience ambition, existing code, release velocity, integration complexity, internal capability and total ownership considerations.

Storefront Reference ArchitectureEstablished commerce foundation

A structured path for brands that need reliable commerce capability and controlled customization.

SFRA provides a reference storefront foundation that can be extended around brand experience, catalogue, checkout and integration requirements.

Structured delivery

A clear foundation for storefront features and platform-aligned development.

Targeted customization

Extend the storefront around customer and operational requirements.

Composable StorefrontHeadless and API-led

A decoupled front end for differentiated experiences and faster interface evolution.

Use PWA Kit, Managed Runtime and Salesforce Commerce APIs to create a modern storefront with greater front-end flexibility and integration potential.

Experience freedom

Build differentiated responsive journeys with modern front-end patterns.

API-led integration

Connect commerce capabilities and third-party services through APIs.

Hybrid architecturePhased modernization

Combine existing Commerce Cloud strengths with selectively modernized journeys.

A hybrid approach can introduce composable experiences for selected storefront areas while retaining existing platform components where they remain effective.

Phased roadmap

Prioritize high-value journeys without forcing a full replacement at once.

Controlled transition

Balance modernization, business continuity and investment protection.

Connected commerce ecosystem

Connect the storefront to the systems that actually run the business.

Enterprise commerce depends on reliable data movement and clearly owned workflows. We plan integrations around system responsibility, business events, failure handling and customer impact.

Salesforce CRM & Service

Connect customer context, sales, service and account workflows around commerce interactions.

Marketing & Personalization

Support segmentation, campaigns, lifecycle journeys and relevant customer experiences.

Order Management

Coordinate order visibility, fulfilment, service, cancellations, returns and post-purchase flows.

ERP, PIM & Inventory

Synchronize product, price, availability, inventory, customer and operational data.

Payments & Fraud

Plan payment, authorization, fraud, refund and regional gateway requirements.

Shipping & Logistics

Connect rates, delivery promises, tracking, fulfilment providers and return workflows.

Search & Merchandising

Improve product discovery with structured data, search logic and merchandising workflows.

Analytics & Experimentation

Define measurement, events, reporting and optimization feedback loops.

Multi-region commerce

One commerce foundation. Distinct local market experiences.

Plan global governance without losing the catalogue, content, pricing and fulfilment flexibility each market requires.

Markets & sites

Multi-site structure

Organize regional storefronts, brands, channels and governance around a scalable site architecture.

Language & content

Localized experience

Support translated navigation, content, product information, campaigns and customer communication.

Price & promotion

Market-specific commerce rules

Plan currencies, price books, promotions, tax logic and customer-specific commercial rules.

Catalogue

Regional product availability

Control assortments, attributes, inventory visibility and merchandising by market and channel.

Checkout

Local payment and delivery

Align payment options, address handling, shipping, delivery promises and compliance expectations.

Governance

Global control with local autonomy

Define reusable foundations, approval workflows, release ownership and controlled market variation.

Delivery approach

Move from platform ambition to an executable commerce roadmap.

Enterprise commerce works best when business, experience, data, integration and release decisions are made together—not in isolated workstreams.

01

Discover & align

Clarify markets, customers, business models, systems, operational pain points and measurable objectives.

02

Architect & design

Define storefront architecture, customer journeys, data ownership, integrations and release priorities.

03

Build & integrate

Develop storefront components, configure commerce capabilities and connect enterprise systems.

04

Validate & evolve

Test functional, integration and experience quality, then prioritize optimization through measured learning.

Business-first discovery

Start with commercial priorities and operational reality before selecting features.

Experience and engineering

Connect UX decisions with platform and integration feasibility.

Integration thinking

Design workflows across commerce, customer, product, order and fulfilment systems.

Measured optimization

Use analytics, customer behavior and release learning to improve continuously.

Why AFA Technologies

A connected delivery perspective for a connected commerce platform.

Commerce Cloud projects sit at the intersection of experience, enterprise systems, data, operations and organizational change. We approach the work as an end-to-end digital commerce program rather than a collection of isolated technical tasks.

That means clearer scope decisions, stronger alignment across teams and a storefront roadmap designed to support both customers and internal operations.

Ecommerce strategyUX/UI designEnterprise integrationsOngoing optimization
Engagement options

Start where the business has the greatest clarity—or the greatest risk.

Engagements can begin with strategy, implementation, modernization or a targeted integration and optimization scope.

Strategy & Roadmap

Platform fit, experience vision, architecture options, integration map and phased delivery priorities.

New Implementation

Storefront design, commerce configuration, integrations, localization, testing and launch planning.

Experience Modernization

Redesign customer journeys, modernize storefront architecture or introduce composable capabilities.

Integration & Optimization

Resolve disconnected workflows, improve performance and strengthen conversion-critical journeys.

Frequently asked questions

Salesforce Commerce Cloud questions, answered clearly.

A practical starting point for teams evaluating enterprise commerce architecture, scope and integrations.

It is best suited to enterprise and high-growth brands that need scalable digital commerce, personalization, multi-site operations, omnichannel journeys and integration with Salesforce and other enterprise systems.

Usually, it is a stronger fit for enterprise or larger organizations because licensing, implementation, integration and governance are more complex than entry-level ecommerce platforms.

Yes. Commerce interactions can be connected with Salesforce customer, sales, service and marketing workflows to support coordinated journeys and a stronger customer view.

Yes. It can support multi-site, multi-region, multi-language and multi-currency requirements with localized catalogues, price books, promotions and customer journeys.

SFRA is a traditional reference storefront architecture within B2C Commerce. A composable storefront separates the front end and uses PWA Kit and Salesforce Commerce APIs for a more decoupled, API-led experience.

Yes. Integration planning can include ERP, PIM, inventory, order management, payments, logistics, CRM, marketing and other systems using suitable APIs, connectors and middleware.

Yes. We plan and design customer journeys, storefront layouts, product discovery, product pages, checkout flows, account experiences and responsive interfaces.

Plan your Commerce Cloud strategy

Tell us what your commerce ecosystem needs to connect.

Share your markets, current platform, Salesforce landscape, operational systems and customer experience priorities. We will use that context to recommend a practical next step.

+971 54 574 0424 info@afatechnologies.co
Park Place Tower, Sheikh Zayed Road, Dubai, UAE

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